The first problem in solving the human equation is

The negative role-modeling of soap-operas, TV, and the movies.
The positive role-modeling of books and shows like "Little Women", "The Waltons", and
    "The Little House on the Prairie" (Yes, Virginia, people can live like that.).
Crucial Role of Ethics, Character,
Authenticity vs. phoniness: don't try to fake it!
Tradeoff Between Diplomacy and Openness
Getting your own way means also giving others' their way.
Emotional and Psychological Maturity
Parent, Adult, Child
The Golden Rule, the Bronze Rule, the Iron Rule.
Like the martial arts, social success entails other factors than deceptive charm
Dale Carnegie's book, "How to Win Friends and Influence People", its lessons and limitations
May be part and parcel of government operations.
The dark side of social skills: sales, "con jobs"